Website and inquiry terms for Roche Diagnostics

These terms describe how visitors may use this Roche Diagnostics website, submit inquiries, request clinical resources, and communicate with commercial or service teams. The website is intended for business and professional audiences evaluating in-vitro diagnostics, laboratory equipment, patient monitoring workflows, software integrations, and related support services. It does not provide medical advice, diagnose patients, replace local clinical judgment, or modify any written agreement between a customer and Roche Diagnostics.

Information use

Product, service, regulatory, and technical information on this website is provided for preliminary planning. Final specifications, labeling, intended use, availability, and regulatory status may vary by jurisdiction and must be confirmed through official product documentation, quotations, contracts, and local representatives. Users should not rely on website content as a substitute for IFU review, validation planning, procurement due diligence, cybersecurity assessment, or laboratory quality procedures.

Inquiries and quotations

Submitting a form does not create a purchase order, service contract, distributorship, clinical study agreement, or guaranteed response time. Roche Diagnostics may route inquiries to appropriate commercial, clinical, service, regulatory, or technical personnel. Users are responsible for providing accurate facility, country, application, and contact information so the correct documentation and availability limits can be reviewed.

Compliance expectations

Visitors agree not to misuse website forms, submit patient-identifiable information unless specifically requested under an appropriate agreement, upload malicious content, scrape systems, or represent preliminary content as approved labeling. Any procurement, validation, or service decision should be documented through the customer's normal quality and value analysis procedures.